Privacy policy

This privacy policy was last updated: March 28, 2023

Microlearning Education ("Microlearning", "us", "we", or "our") operates the Microlearning website or Microlearning App and other services (together referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use the Service and the choices you have associated with that data. Our Privacy Policy for Microlearning Education is managed through our website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information from users of the Service:

  1. Personal Information: When you register for the Service, we may collect personal information such as your name, email address, and contact information.
  2. Usage Information: We may collect information about how you use the Service, including the content you view, the features you use, and the time and duration of your App and/or Web sessions.
  3. Device Information: We may collect information about the device you use to access the Service, including the type of device, operating system, and browser.
Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze the Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

Examples of Cookies we use:

  1. Session Cookies: We use Session Cookies to operate our Service. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  2. Security Cookies: We use Security Cookies for security purposes. Use of Data
How We Use Your Information

We use your information to provide and improve the Service, including to:

  1. Provide and maintain the Service;
  2. Administer your account;
  3. Personalize your experience;
  4. Monitor and analyze usage and performance of the Service;
  5. Communicate with you about the Service;
  6. Provide customer support;
  7. To allow you to participate in interactive features of our Service when you choose to do so;
  8. To detect, prevent and address technical issues;
  9. Conduct research and analysis to improve the Service;
  10. Comply with legal requirements and protect our rights.
Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

  1. Contract: We process your personal information to fulfill our contractual obligations to you, such as providing access to the Service and administering your account.
  2. Consent: We may process your personal information with your consent, which you can withdraw at any time.
  3. Legitimate Interests: We may process your personal information for our legitimate interests, such as improving the Service and communicating with you about updates and features.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

  1. We need to perform a contract with you
  2. You have given us permission to do so
  3. The processing is in our legitimate interests and it's not overridden by your rights
  4. To comply with the law
Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes of providing you the Service or to fulfill our legal conditions or help us in carrying out our business processes such as auditing our accounts or fulfilling other important aspect of our business operations.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and alteration. We use industry-standard encryption technology to protect your personal information in transit and at rest.

Information Sharing and Disclosure

We do not share or disclose your personal information to third parties except as follows:

  1. Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting, cloud services, authentication, storage, data analysis, customer support etc.
  2. Legal Requirements: We may disclose your personal information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal process.
Your Rights

Under the GDPR, other relevant EU privacy laws, or relevant laws you have the following rights regarding your personal information:

  1. Right to Access: You have the right to request access to your personal information that we process.
  2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information. Most times this information can be rectified by you by accessing the app.
  3. Right to Erasure: You have the right to request that we erase your personal information in certain circumstances. This erasure can easily be done by accessing the app.
  4. Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  5. Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  6. Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
  7. Right to Withdraw Consent: If we process your personal information with your consent, you have the right to withdraw your consent at any time. You can withdraw consent by accessing the app or changing some settings on your browser or device.
Contact Us

If you have any questions or concerns about our Privacy Policy or the Service, please contact us at:

  1. Email: support@microlearningonline.com
  2. WhatsApp: +234 9017 858 653